Standard operating procedures (SOPs) are essential for any business. They’re basically the “user manual” that outlines how processes and tasks should be carried out that (ideally) anyone can understand and implement. They might seem like a formality or a bunch of bureaucratic bung, but they can be incredibly beneficial for small businesses in several ways. 

Consistency: When you have clear procedures for how tasks should be carried out, your employees understand your expectations. And even if you’re not on-site or supervising them directly, you can ensure they are working toward the same end goal and providing a consistent level of quality your customers have come to expect. 

Productivity: By breaking down complex processes into smaller, more manageable steps, SOPs can make it easier for employees to carry out their tasks quickly and effectively. By streamlining operations, you will see increased productivity, faster turnaround times,...